Work Samples

These are some examples of my work in needs assessment, audience/organization analysis, instructional design, course development and evaluation. My training in adult education is based on the ADDIE approach.

Click on the underlined links to access each file.

Needs Assessment Files:

This needs assessment example shows customer satisfaction decline in a retail environment. The proposal is to determine and address the cause – internal factors e.g. lack of knowledge, skill, ability and/or external factors e.g. problems with suppliers
Needs Assessment Proposal

Audience Analysis Files:

This analysis sample makes the case for blended learning via audience, content delivery and organization analysis
Blended Learning Analysis

 Audience and Organizational Requirements Analysis

Instructional Design Files:

These course design samples reflects classroom courses that can also be revised for e-learning and to suit other delivery methods.
Beware the Charms of Social Media – course outline

Lesson Plan_technology and learning

 Flipboard lesson plan & facilitator guide

Course Development Files:

These examples are a combination of classroom and online courses. The online courses were created using the Articulate Storyline authoring tool.
Social media online course

 How Technology has Changed Learning – course

How Technology has Changed Learning – online course

Flipboard presentation

Evaluation Files:

This evaluation sample uses the scenario of customer service training in a retail environment
Evaluation Sample